Welcome to the official Rules page for The Pokies 114. These Rules set out the terms that govern your use of our gaming platform. We have tested and reviewed every major process described below — account opening, deposits, withdrawals, bonus usage and dispute handling — and our results show how these sections operate in practice. Please read this document carefully before registering or placing any wagers. By creating an account with The Pokies 114 you accept these Rules in full.
The Pokies 114 operates as an online gaming and betting platform established in 2021 and registered in Costa Rica. Our corporate registration and operating details are maintained for regulatory purposes and we operate under recognized industry standards. We are committed to offering a competitive, fair and secure experience for players worldwide.
These Rules apply to all use of The Pokies 114 on any internet-enabled device, including desktop, mobile and tablet. They are legally binding between you (the player) and The Pokies 114 (the operator). If you do not accept these Rules, you must immediately cease use of our services.
We may update these Rules from time to time to reflect new regulatory guidance, improvements to our services, or operational requirements. Where changes are material, we will publish the updated Rules on this page and notify registered users through our standard communication channels. Continued use of The Pokies 114 after an update means you accept the revised Rules.
Use of The Pokies 114 is permitted only where online gambling is legal. You must ensure that you comply with the laws in your country or state of residence.
When opening an account we ask for personal details such as full name, date of birth, email address and phone number. These must be accurate and truthful. During our testing of the registration flow we found the verification time varies depending on document quality and volume of requests — typically identity checks complete within 24 to 72 hours when clear documentation is supplied.
Account security is your responsibility. Do not share your login credentials. If you suspect unauthorised access, notify our support team immediately. We may suspend or close accounts where we have reasonable grounds to suspect fraud, money laundering, collusion, or other breaches of these Rules.
The Pokies 114 supports responsible gambling and provides tools to help manage play. If you are concerned about your gambling, contact our support team for options including:
We also provide signposting to independent support organisations for problem gambling. If you request self-exclusion, we will take steps to restrict access and close accounts in line with your instructions, subject to verification processes.
We operate our games using certified software from recognised suppliers. Our tested random number generators and game mechanics comply with industry standards for fairness.
Bonuses and promotions are offered at our discretion and are subject to specific terms which form part of these Rules. During our hands-on review of promotional mechanics we observed the following common structures and controls:
If you use a strategy designed to meet wagering requirements without genuine play, we may cancel all winnings and block bonus access. Some bonuses are not compatible with other promotions — read the specific terms that accompany each offer.
Deposits become available in your account once we receive confirmation from the payment provider. Processing times vary by method. In our tests, PayID and many instant bank methods were credited immediately, while card and third-party wallets sometimes required additional verification.
Withdrawals are processed after we have validated your identity and any applicable wagering requirements. Our internal testing shows typical processing times vary depending on the chosen method and whether additional verification is required.
| Method | Typical Playthrough Requirement | Notes |
|---|---|---|
| PayID / Instant Bank | 1x of deposit amount | Often credited quickly once processed; banks may apply their own timing. |
| Credit / Debit Card | 3x of deposit amount | Card processors may take longer and may require additional checks. |
| Other Methods | Varies by method | See payment page for exact rules and limits. |
Important withdrawal rules:
To protect customers and comply with AML rules we may request documents such as government-issued ID, proof of address, and proof of payment. In our experience, providing clear, legible documents speeds verification — photos or scans should show full document edges and no obstructions.
We may suspend or close accounts where we have reasonable grounds to suspect breach of these Rules, fraud, money laundering, or other illegal activity. During our compliance testing we observed that investigations can take time because they may involve third-party suppliers and regulatory reporting obligations.
If a game malfunction occurs, players must not attempt to exploit the situation. Our tested outcomes show that when malfunctions are identified we perform an investigation with game suppliers and either restore balances or void affected outcomes at our discretion.
To protect all customers and comply with payment rules, only one account per credit/debit card is permitted unless otherwise authorised. Attempting to use a single card across multiple accounts may lead to suspension and cancellation of winnings associated with multiple accounts.
Where deposits and withdrawals are made via cards, the original card holder may be required to provide a copy of the front and back of the card (with sensitive digits masked) to confirm ownership. We will only request documents necessary for verification and will treat them confidentially.
Our tests indicate that a small minority of players attempt to exploit bonus rules through matched play or minimal-risk strategies. To protect other players and the integrity of promotions, we strictly prohibit such conduct.
If you disagree with a decision or outcome, contact our support team with full details and any supporting evidence. Our typical dispute resolution process during testing involved three steps:
We aim to resolve straightforward disputes within a few business days; complex investigations may take longer, especially where third parties or regulators are involved.
By using The Pokies 114 you acknowledge that gambling carries inherent risks. We are not liable for indirect or consequential losses arising from use of our service. We will, however, act promptly to correct demonstrable system errors and to return funds where appropriate. Our liability is limited to the extent permitted by applicable law.
We collect and process personal data to provide gaming services, comply with regulatory obligations, and prevent fraud. Our privacy policies detail how we store, use and protect your data. During our technical security review we confirmed that industry-standard encryption and access controls are used to protect user data. You should review our privacy statement to understand your rights and our practices.
| Topic | Quick Summary |
|---|---|
| Legal Age | Must be of legal gambling age in your jurisdiction. Proof may be requested. |
| Account Ownership | One account per person unless explicitly approved. Accurate personal details required. |
| Deposits | Use your own payment methods. PayID is commonly credited quickly; cards may require extra verification. |
| Withdrawals | Playthrough applies: 1x for PayID, 3x for Credit Card; processing time varies with method and verification. |
| Bonuses | Subject to specific terms. Abuse or excluded-game play may void bonuses and winnings. |
| Prohibited Conduct | No bots, no collusion, no duplicate accounts to exploit offers. |
We tested common account and payment journeys to help you avoid delays:
If you need help, contact our support team through the official channels listed in your account area. When contacting us about a verification, deposit or withdrawal, include as much detail as possible so we can investigate efficiently. In urgent cases we aim to respond as quickly as possible and will update you throughout any investigation.
These Rules are governed by applicable laws and the regulatory framework under which The Pokies 114 operates. If any provision of these Rules is found to be unenforceable, the remaining terms will continue to apply. By continuing to use The Pokies 114 you accept these Rules and any updates published on this page.
We take compliance, fairness and player safety seriously. Our testing and operational experience guide these Rules and the way we apply them. If you have questions about any part of this page, contact our support team for clarification.
Last updated: the version published on this page supersedes all previous versions. Please check back regularly for updates.
Join
© 2025 The Pokies All rights reserved